Just now I received an email all the way from Tracy in Zimbabwe and it makes me feel exceptionally proud to receive it. Thank you, Tracy! We work hard to always put the customer first and provide a complete and exciting collection. So this kind of validation does my heart good!
Hi Wilbert!
Horatio is clearly a cat of discernment! You should feature him more often :-) The rug is great! You must have strong hands to wield a 20mm hook!
I wanted to say how impressed my daughter and I were when we came to your shop in early November. It was a Saturday morning, and quite busy, so we didn't have time to chat, but all the shoppers were cheerful, and your service is excellent! I was SO amazed at the incredible range of stock you have! I stood in your shop and wanted to cry my eyes out, because I wanted it ALL! How I WISH we had been able to come to Hoorn at the beginning of our holiday, when my purse was full and my suitcase nearly empty! We had spent two weeks in Limburg, where there is very little going on in the knitting scene.
We came to Hoorn especially to come to your shop, and also paid a visit to the lovely Quilthuis Lieselotje, and I really do hope that I will be able to visit Hoorn again - it is a wonderful town!
In the meantime I will enjoy long-distance visits, through your blog.
Very best regards, Tracy in Zimbabwe
4 comments:
Wat een geweldige reactie!!
(Ik kan overigens niet anders dan het eens zijn met haar mening over jullie aanbod, service en hartelijkheid!...)
Ben ik het mee eens. Een paar weken geleden 'vreemd gegaan' in Utrecht, maar het voelde niet zo goed ;)
Ja ook ik heb daar niks meer aan toe te voegen!!
Gulp!
Well, if we all tell what's RIGHT about things, instead of what's wrong, it makes the world a happier place! :-) I'm all in favour of happy!
Keep up the great work!
Tracy
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